NYC JEWELRYTHE COLLECTION

CLIENT GUIDE

A closer look.
A confident choice.

Explore at your own pace. When a piece catches your eye, its collection reference is the starting point for a conversation.

From discovery
to detail.

  1. Find your reference

    Note the J-number beneath the image. It identifies a visual reference, not a verified stock item.

  2. Confirm the actual piece

    Our moissanite collection uses solid 925 sterling silver. Ask for actual product photographs, dimensions, finish, size options, availability and a complete quote. Items marked under review remain unavailable.

  3. Review before you order

    Confirm payment arrangements, shipping charges and timing, and the applicable return terms with the store before placing an order.

Contact the store

Good to know.

Can I buy directly from this collection?

Not yet. This boutique is a collection and inquiry experience. Individual-item checkout is not connected. A message or diamond preference summary does not place an order or reserve stock.

Are the images exact product photographs?

Images labeled AI-retouched are editorial illustrations created from reference photographs. Fine details can differ. Request photographs of the actual item before purchase; do not rely on an illustration to verify its construction or quality.

What are the metal and gemstones?

The collection is made with solid 925 sterling silver (92.5% silver) and moissanite. Moissanite is not natural or lab-grown diamond. References marked under review remain unavailable pending specification checks. Our separate lab-grown diamond inquiry service does not identify collection pieces as diamonds.

How do I choose a ring size?

Tell the store the sizing system you use and confirm the matching size for the specific ring. A number alone is not enough: sizing systems differ. Do not infer availability from the photographs.

What about shipping and returns?

Confirm the terms for the specific item before paying, including dispatch timing, destination eligibility, shipping charges and return eligibility. No delivery guarantee or return period is established by this gallery.

What information should I include?

Send the collection reference, your preferred size and sizing system, and your questions. Do not send payment-card numbers or sensitive identity documents through an inquiry message.